Returns & Exchanges

At PinkCherryWholesale.ca, we strive to ensure your business is fully satisfied with every order. If your items are damaged or incorrect, our streamlined return process ensures a quick resolution to keep your operations running smoothly.

Return Process

• 1.
  Initiate Your Request

  Log into your wholesale account and navigate to the order history section to select the items you wish to return within 14 days of delivery.

• 2.
  Await Authorization

  Our support team will review your request and issue a Return Merchandise Authorization (RMA) number along with specific shipping instructions via email.

• 3.
  Package Securely

  Place the items in their original, unopened packaging and clearly mark the RMA number on the outside of the box to ensure efficient processing.

• 4.
  Receive Credit or Replacement

  Once our warehouse receives and inspects the returned goods, we will issue a store credit or dispatch replacement items to your business address.